Sales Cloud
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Sales Cloud Introduction
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QuantoKnack can help you leverage key
features of Sales Cloud
Thorough Business Analysis
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Complete CRM Gap Review
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In Depth Security Assessment
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Unified Processes and Customer Data
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Platform Configuration and Optimization
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Case Management Automation
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Polish Your Customer's Experience with Salesforce Service Cloud
What to expect from Salesforce Service
Cloud implementation?
Case Management
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Email To Case
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Web to case
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Computer telephony Integration
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Live Chat & Social Services
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Workflow Automation
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Frequently Asked
Questions
Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to help businesses manage their sales, leads, and customer interactions. It offers tools for contact management, opportunity tracking, sales analytics, and more. Sales Cloud can benefit your business by providing a unified view of customer data, automating sales processes, improving sales team productivity, and enhancing customer relationships.
Salesforce Service Cloud is a CRM platform focused on customer support and service management. It enables businesses to streamline customer service operations, manage cases, provide self-service options, and deliver a consistent customer experience across various channels. Service Cloud empowers support teams to resolve customer issues efficiently and improve customer satisfaction.
Salesforce Marketing Cloud is a comprehensive digital marketing platform that allows businesses to create, automate, and analyze marketing campaigns. It includes tools for email marketing, social media marketing, mobile marketing, and customer journey management. Marketing Cloud enhances marketing efforts by providing personalized and targeted communication, improving engagement with customers, and delivering data-driven insights for optimizing marketing campaigns.
Salesforce Experience Cloud, formerly known as Community Cloud, enables organizations to create and manage online communities, portals, and websites. It benefits organizations by fostering engagement with customers, partners, employees, and other stakeholders. It provides a platform for knowledge sharing, collaboration, and personalized experiences, ultimately strengthening relationships and increasing engagement within the community.